November 11, 2026

Khatia Buniatishvili's 15 November Shanghai recital is cancelled: refund arrangements

The Shanghai Oriental Art Center announced on 11 November that Khatia Buniatishvili became unwell and her piano recital at the Oriental Concert Hall on 15 November was cancelled. Buyers through the Shanghai Oriental Art Center or Poly Ticketing who have not collected their tickets need do nothing; buyers on other platforms request refunds there.

By 小魔女·Edited by 马勒迷

In a notice dated 11 November 2026, the Shanghai Oriental Art Center said that Khatia Buniatishvili became suddenly unwell and that her piano recital, scheduled for 19:30 on 15 November 2026 at the Oriental Concert Hall, was cancelled. On the same day, the Shanghai Oriental Art Center ticketing system added 取消 (cancelled) in front of the concert's name and marked the 15 November performance as sales suspended.

Refunds have started. Buyers who bought through the Shanghai Oriental Art Center or Poly Ticketing and have not collected their tickets do not need to do anything; the presenter will start the refund. Buyers who have collected physical tickets must void them; details are available from the Shanghai Oriental Art Center ticketing hotline 021-68541234. Buyers who bought through other platforms, including Damai, Maoyan, Piaoxingqiu and the Yihui 101 mini-program, request their refund on the original purchase platform. The ticket payment is returned by the original payment route, and the amount is based on the actual transaction amount. The presenter expects it to arrive within 15 working days.

The announcement included a letter from Buniatishvili to the audience dated 10 November. She wrote that illness made long-distance travel impossible and that she could not take the stage in the condition the performance required.

Correction: the 3 November post Shanghai Classical Concerts, November 2026: Top 10 said that Tabachnik's Mahler Fourth and this recital both begin at 19:30 on 15 November. That sentence has been deleted.

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“Khatia Buniatishvili's 15 November Shanghai recital is cancelled: refund arrangements.” Shanghai Concerts, https://shanghaiconcerts.com/en/news/khatia-buniatishvili-recital-cancelled-15-november. 2026-11-11.

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